[drats_users] Spam through the trouble ticket system

Tue May 3 08:59:54 PDT 2011

Wow spell checker failed me....

Keep up the GREAT work...

Evans F. Mitchell

Sent from my Blackberry

-----Original Message-----
From: "Evans F. Mitchell; KD4EFM" <kd4efm at polkemcomm.org>
Sender: drats_users-bounces at intrepid.danplanet.com
Date: Tue, 3 May 2011 15:54:40 
To: D-RATS USER LIST<drats_users at intrepid.danplanet.com>
Reply-To: kd4efm at polkemcomm.org,
	Discussion of D-RATS <drats_users at intrepid.danplanet.com>
Subject: Re: [drats_users] Spam through the trouble ticket system

Not off, there are good posts from users, it is just I am blindly looking at it, and notice other site have thast CATCH-YA humaniod thingie.... Keep up the hreat work.

I hear Drats is being used heavily in Alabama in the tornado areas!

Hanks for a great EMCOMM TOOL!

Evans F. Mitchell

Sent from my Blackberry

-----Original Message-----
From: Dan Smith <dsmith at danplanet.com>
Sender: drats_users-bounces at intrepid.danplanet.com
Date: Tue, 03 May 2011 08:49:47 
To: Discussion of D-RATS<drats_users at intrepid.danplanet.com>
Reply-To: Discussion of D-RATS <drats_users at intrepid.danplanet.com>
Subject: Re: [drats_users] Spam through the trouble ticket system

> Dan, it is time to rethink the trouble ticket system. I am getting
> spammed 3 to 4 times a week. I am sure others are too.

That's a pretty impressive exaggeration.  There have been four this
week, yes, and I've trained the spam catcher for each one after it came 
in before deleting it for the ticket system.  There were zero in the 
month of April, three in the month of March (when the spam catcher had 
been disabled due to a system upgrade).  What you don't see is how many 
it *is* catching and blocking, which is over ten per day.

I can just turn the ticket system off entirely if you like.  Happy to do 
that.

-- 
Dan Smith
www.danplanet.com
KK7DS

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