[chirp_users] Chirp will not install

Sat Oct 21 08:03:21 PDT 2023

Just to add to the RAM point,
Sometimes just removing it, and spraying air on the contacts will fix a RAM issue.
Glenn
----- Original Message ----- 
From: D.J.J. Ring, Jr. 
To: Discussion of CHIRP 
Sent: Saturday, October 21, 2023 6:49 AM
Subject: Re: [chirp_users] Chirp will not install

Gene the OP sent this file (attached) showing he is running a 64 bit processor AMD Ryzen 5 2500U with 16 GB RAM 64 bit OS, x64 processor. Running Windows 10 Home version 22H2. 

He's tried the latest CHIRP-Next and one of the legacy CHIRP versions, and he cannot get past the license agreement, he answers that he agrees to the terms, but the installer seems to dissappear and CHIRP is never installed. 

I've suggested to him and sent him a tutorial to make a Live version of Ubuntu Long Term Support (LTS) with persistence and then install CHIRP in it. 

I've also told him that his Windows installation is messed up and perhaps will need a reinstall of his Windows 10 Home. 

I'm suggesting to him now additionally that it's possible or problem with RAM failure as I have had several similar issues that finally were found to be RAM failure. I ran RAM tests in the full expanded version from one of the Live Linux iso on a USB STICK made with Rufus. I replaced the RAM and I had no more issues with installation errors. 

I would like to suggest to anyone who has the knowledge that I lack and suggest that the CHIRP developers produce a version of a Puppy Linux with the latest version of Chirp-Next and upload it to Sourceforge.net as an update to what Sourceforge.net user bgiff158 did years ago for Legacy CHIRP. 

73 
DR 
N1EA 

---------- Forwarded message ---------
From: Gene <jedi1.gh at gmail.com>
Date: Fri, Oct 20, 2023, 5:33 PM
Subject: Re: [chirp_users] Chirp will not install
To: Dan Smith via chirp_users <chirp_users at intrepid.danplanet.com>

I have attached my system information. Don't know what else is needed. 

  On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:

  No, Marc, it's not necessicarily a PC issue. We don't know yet, because when he responds he has yet to give us the Type of Windows 10 he is running.

  I've asked him several times, he will get the emails eventually.

  He needs to tell us the Windows System type.

  Gene,  this page tells you how to find your System type: https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/

  Or shortcut key is the Windows key then the SysRQ/Pause key - which is the third key to the right of F12 on standard keyboard.

  Copy the Device Specifications - there is a button to do this.

  Mine is:

  Device name DESKTOP-G62MJMS
  Processor Intel(R) Celeron(R) N5105 @ 2.00GHz   2.00 GHz
  Installed RAM 16.0 GB (15.8 GB usable)
  Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031
  Product ID 00355-60787-89786-AAOEM
  System type 64-bit operating system, x64-based processor
  Pen and touch No pen or touch input is available for this display

  There's also a button for Windows Specifications.  Mine is: 
  Edition Windows 11 Pro
  Version 22H2
  Installed on ‎5/‎17/‎2023
  OS build 22621.2428
  Experience Windows Feature Experience Pack 1000.22674.1000.0

  Send them back to the list please.

  73
  DR
  N1EA

       Virus-free.www.avast.com 

  On Fri, Oct 20, 2023 at 3:53 PM Marc <marcptramontana at gmail.com> wrote:

    Thanks for clarifying this info. So if this is true, the installer should not be crashing midway or early on through the install. So he is having a PC issue. Most likely antivirus or malware.

    Marc

    On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <nigel at ngunn.net> wrote:

      It's not the processor type that's the problem. It's the OS version.

      > On 20/10/2023 15:33 EDT Roger Jane via chirp_users <chirp_users at intrepid.danplanet.com> wrote:
      > 
      >  
      > Could the 64 bit installer be compiled as 32 bit then warn the user, politely 🙂, that it can’t continue and why when it checks the processor type?
      > 
      ngunn.net
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