[chirp_users] Chirp will not install

Marc
Fri Oct 20 14:59:13 PDT 2023


I have to agree with Dan, something is killing the installer. Hopefully Dan
will be able to figure it our for you. What type of antivirus software are
you running?

On Fri, Oct 20, 2023, 5:40 PM Gene <jedi1.gh at gmail.com> wrote:

> I have. Several times.
>
> On 10/20/2023 5:37:55 PM, Marc <marcptramontana at gmail.com> wrote:
> Gene,
>
> Have you tried right clicking on the installer and clicking run as
> administrator?
>
>
>
> On Fri, Oct 20, 2023, 5:33 PM Gene <jedi1.gh at gmail.com> wrote:
>
>> I have attached my system information. Don't know what else is needed.
>>
>> On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:
>> No, Marc, it's not necessicarily a PC issue. We don't know yet, because
>> when he responds he has yet to give us the Type of Windows 10 he is running.
>>
>> I've asked him several times, he will get the emails eventually.
>>
>> He needs to tell us the Windows System type.
>>
>> Gene,  this page tells you how to find your System type:
>> https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/
>>
>> Or shortcut key is the Windows key then the SysRQ/Pause key - which is
>> the third key to the right of F12 on standard keyboard.
>>
>> Copy the Device Specifications - there is a button to do this.
>>
>> Mine is:
>>
>> Device name DESKTOP-G62MJMS
>> Processor Intel(R) Celeron(R) N5105 @ 2.00GHz   2.00 GHz
>> Installed RAM 16.0 GB (15.8 GB usable)
>> Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031
>> Product ID 00355-60787-89786-AAOEM
>> System type 64-bit operating system, x64-based processor
>> Pen and touch No pen or touch input is available for this display
>>
>> There's also a button for Windows Specifications.  Mine is:
>> Edition Windows 11 Pro
>> Version 22H2
>> Installed on ‎5/‎17/‎2023
>> OS build 22621.2428
>> Experience Windows Feature Experience Pack 1000.22674.1000.0
>>
>> Send them back to the list please.
>>
>> 73
>> DR
>> N1EA
>>
>>
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> Virus-free.www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_1949901803835001338_m_-7290289564005254676_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Fri, Oct 20, 2023 at 3:53 PM Marc <marcptramontana at gmail.com> wrote:
>>
>>> Thanks for clarifying this info. So if this is true, the installer
>>> should not be crashing midway or early on through the install. So he is
>>> having a PC issue. Most likely antivirus or malware.
>>>
>>> Marc
>>>
>>> On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <
>>> nigel at ngunn.net> wrote:
>>>
>>>> It's not the processor type that's the problem. It's the OS version.
>>>>
>>>> > On 20/10/2023 15:33 EDT Roger Jane via chirp_users <
>>>> chirp_users at intrepid.danplanet.com> wrote:
>>>> >
>>>> >
>>>> > Could the 64 bit installer be compiled as 32 bit then warn the user,
>>>> politely 🙂, that it can’t continue and why when it checks the processor
>>>> type?
>>>> >
>>>> ngunn.net
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>>>
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>>
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