<div dir="auto">I have to agree with Dan, something is killing the installer. Hopefully Dan will be able to figure it our for you. What type of antivirus software are you running?</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023, 5:40 PM Gene <<a href="mailto:jedi1.gh@gmail.com">jedi1.gh@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div id="m_1949901803835001338__MailbirdStyleContent" style="font-size:12pt;font-family:Sitka Small;color:#000000;text-align:left" dir="ltr">
I have. Several times.<br><div></div><blockquote type="cite" style="border-left-style:solid;border-width:1px;margin-top:20px;margin-left:0px;padding-left:10px">
<p style="color:#aaaaaa;margin-top:10px">On 10/20/2023 5:37:55 PM, Marc <<a href="mailto:marcptramontana@gmail.com" target="_blank" rel="noreferrer">marcptramontana@gmail.com</a>> wrote:</p><div style="font-family:Arial,Helvetica,sans-serif"><div dir="auto">Gene,<div dir="auto"><br></div><div dir="auto">Have you tried right clicking on the installer and clicking run as administrator?</div><div dir="auto"><br></div><div dir="auto"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023, 5:33 PM Gene <<a href="mailto:jedi1.gh@gmail.com" target="_blank" rel="noreferrer">jedi1.gh@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div id="m_1949901803835001338m_-7290289564005254676__MailbirdStyleContent" style="font-size:12pt;font-family:Sitka Small;color:#000000;text-align:left" dir="ltr">
I have attached my system information. Don't know what else is needed. <br><div></div><blockquote type="cite" style="border-left-style:solid;border-width:1px;margin-top:20px;margin-left:0px;padding-left:10px">
<p style="color:#aaaaaa;margin-top:10px">On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. <<a href="mailto:n1ea@arrl.net" rel="noreferrer noreferrer" target="_blank">n1ea@arrl.net</a>> wrote:</p><div style="font-family:Arial,Helvetica,sans-serif"><div dir="ltr"><div class="gmail_default" style="font-size:10pt">No, Marc, it's not necessicarily a PC issue. We don't know yet, because when he responds he has yet to give us the Type of Windows 10 he is running.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">I've asked him several times, he will get the emails eventually.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">He needs to tell us the Windows System type.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Gene, this page tells you how to find your System type: <a href="https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/" rel="noreferrer noreferrer" target="_blank">https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/</a></div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Or shortcut key is the Windows key then the SysRQ/Pause key - which is the third key to the right of F12 on standard keyboard.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Copy the Device Specifications - there is a button to do this.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Mine is:</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Device name DESKTOP-G62MJMS<br>Processor Intel(R) Celeron(R) N5105 @ 2.00GHz 2.00 GHz<br>Installed RAM 16.0 GB (15.8 GB usable)<br>Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031<br>Product ID 00355-60787-89786-AAOEM<br>System type 64-bit operating system, x64-based processor<br>Pen and touch No pen or touch input is available for this display<br></div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">There's also a button for Windows Specifications. Mine is: </div><div class="gmail_default" style="font-size:10pt">Edition Windows 11 Pro<br>Version 22H2<br>Installed on 5/17/2023<br>OS build 22621.2428<br>Experience Windows Feature Experience Pack 1000.22674.1000.0<br></div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Send them back to the list please.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">73</div><div class="gmail_default" style="font-size:10pt">DR</div><div class="gmail_default" style="font-size:10pt">N1EA</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt"><br></div></div><div id="m_1949901803835001338m_-7290289564005254676DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br><table style="border-top:1px solid #d3d4de"><tbody><tr><td style="width:55px;padding-top:13px"><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" rel="noreferrer noreferrer" target="_blank"><img alt="" width="46" height="29" style="width:46px;height:29px"></a></td><td style="width:470px;padding-top:12px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.<a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" style="color:#4453ea" rel="noreferrer noreferrer" target="_blank">www.avast.com</a></td></tr></tbody></table><a href="#m_1949901803835001338_m_-7290289564005254676_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1" rel="noreferrer noreferrer"></a></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:53 PM Marc <<a href="mailto:marcptramontana@gmail.com" rel="noreferrer noreferrer" target="_blank">marcptramontana@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Thanks for clarifying this info. So if this is true, the installer should not be crashing midway or early on through the install. So he is having a PC issue. Most likely antivirus or malware.<br></div><div><br></div><div>Marc<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <<a href="mailto:nigel@ngunn.net" rel="noreferrer noreferrer" target="_blank">nigel@ngunn.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">It's not the processor type that's the problem. It's the OS version.<br>
<br>
> On 20/10/2023 15:33 EDT Roger Jane via chirp_users <<a href="mailto:chirp_users@intrepid.danplanet.com" rel="noreferrer noreferrer" target="_blank">chirp_users@intrepid.danplanet.com</a>> wrote:<br>
> <br>
> <br>
> Could the 64 bit installer be compiled as 32 bit then warn the user, politely 🙂, that it can’t continue and why when it checks the processor type?<br>
> <br>
<a href="http://ngunn.net" rel="noreferrer noreferrer noreferrer" target="_blank">ngunn.net</a><br>
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