[chirp_users] Unable to download from Baofeng BF-F8HP radio

[Bob and Mary Jeter]

Do you guys need to reply to all?

On Fri, Aug 13, 2021 at 12:53 PM Jim Unroe <rock.unroe at gmail.com> wrote:

>
>
> On Fri, Aug 13, 2021 at 12:33 PM Robert Bruner <rwbruner at gmail.com> wrote:
> >
> > First time radio owner, just getting started.
> >
> > Unable to download/clone from the radio to laptop.  Programming cable
> flashes red & green 3 times when plugging in.  Upon Request download there
> is a brief wait, then the error message is thrown.
> >
> > Error message
> > "An error has occurred. Radio did not respond".
> > (debug.log file attached)
> >
> > Equipment
> > Baofeng BF-F8HP radio
> > BTECH FTDI cable
> > CHIRP daily 20210724
> > Windows 10, current with updates
> >
> > Activities to-date:
> > Attempted to "Download from Radio" on two different laptops, same result
> > Followed steps (message prompt) from CHIRP app
> > Followed printed steps with the FTDI cable, including installing latest
> FTDI driver
> > Searched Wiki links
> > Searched Open/Closed support calls. (closest issue I could find is Bug
> 9187)
> > Joined the chirp support and subscribed to the mailing list
> >
> > Suggestions for next steps would be greatly appreciated!
> >
> > Thanks!
> >
> > Bob
> > Robert Bruner
>
> Make sure you have the 2-pin plug of the programming cable fully plugged
> into the socket of the radio. If you fully unplug the programming cable
> from the radio (no connection at all) and attempt a download, the result
> will be the same error.
>
> [image: Radio_did_not_respond.png]
>
> Make sure you have selected the correct port. My programming cable is
> assigned COM3 but my computer has an internal serial port with nothing
> connected to it that is assigned COM1. If I accidentally choose COM1, I get
> the same error.
>
> [image: Radio_did_not_respond.png]
>
> Use Device Manager to determine which COM port number is assigned to the
> programming cable. Mine has been assigned COM3.
>
> [image: 2021-01-28 08_20_23-Device Manager.png]
>
> No programming software can work until there is a complete and working
> connection between the radio and computer.
>
> Jim KC9HI
>
>
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> This message was sent to BOB JETER at 904jeter at gmail.com
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