<div dir="ltr">Do you guys need to reply to all?</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Aug 13, 2021 at 12:53 PM Jim Unroe <<a href="mailto:rock.unroe@gmail.com">rock.unroe@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><br><br>On Fri, Aug 13, 2021 at 12:33 PM Robert Bruner <<a href="mailto:rwbruner@gmail.com" target="_blank">rwbruner@gmail.com</a>> wrote:<br>><br>> First time radio owner, just getting started. <br>><br>> Unable to download/clone from the radio to laptop. Programming cable flashes red & green 3 times when plugging in. Upon Request download there is a brief wait, then the error message is thrown. <br>><br>> Error message<br>> "An error has occurred. Radio did not respond".<br>> (debug.log file attached)<br>><br>> Equipment<br>> Baofeng BF-F8HP radio<br>> BTECH FTDI cable<br>> CHIRP daily 20210724<br>> Windows 10, current with updates<br>><br>> Activities to-date:<br>> Attempted to "Download from Radio" on two different laptops, same result<br>> Followed steps (message prompt) from CHIRP app<br>> Followed printed steps with the FTDI cable, including installing latest FTDI driver<br>> Searched Wiki links<br>> Searched Open/Closed support calls. (closest issue I could find is Bug 9187)<br>> Joined the chirp support and subscribed to the mailing list<br>><br>> Suggestions for next steps would be greatly appreciated!<br>><br>> Thanks!<br>><br>> Bob<br><div>> Robert Bruner</div><div><br></div><div>Make sure you have the 2-pin plug of the programming cable fully plugged into the socket of the radio. If you fully unplug the programming cable from the radio (no connection at all) and attempt a download, the result will be the same error.</div><div><br></div><div><img src="cid:ii_ksal7eor4" alt="Radio_did_not_respond.png" width="249" height="150"><br></div><div><br></div><div>Make sure you have selected the correct port. My programming cable is assigned COM3 but my computer has an internal serial port with nothing connected to it that is assigned COM1. If I accidentally choose COM1, I get the same error.</div><div><br></div><div><img src="cid:ii_ksal5uqd3" alt="Radio_did_not_respond.png" width="249" height="150"><br></div><div><br></div><div>Use Device Manager to determine which COM port number is assigned to the programming cable. Mine has been assigned COM3.<br></div><div><br></div><div><img src="cid:ii_ksal19or1" alt="2021-01-28 08_20_23-Device Manager.png" width="561" height="411"><br><br></div><div>No programming software can work until there is a complete and working connection between the radio and computer.</div><div><br></div><div>Jim KC9HI<br></div><div><br></div><br></div>
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