[chirp_users] BTech 5X3

[John]

Glad you got it working by plugging into a port at the back but I wonder 
whether this is one of those weird USB3 port compatibility issues?
Is the port at the side blue, vs black at the back?

John. Ch.


Dawn K wrote on 30/12/2020 02:06:
> I apologize, I tried a different USB port and it worked. I was using 
> the ones on top of my computer instead of the ones in the back for 
> convenience. Thank you for your help. Have a great evening.
>
> On Tue, Dec 29, 2020 at 8:02 PM Jim Unroe <rock.unroe at gmail.com 
> <mailto:rock.unroe at gmail.com>> wrote:
>
>     Dawn,
>
>     On Tue, Dec 29, 2020 at 8:56 PM Dawn K <fnordphoenix at gmail.com
>     <mailto:fnordphoenix at gmail.com>> wrote:
>     >
>     > Hello,
>     >
>     > I am sorry to bother everyone again but I am uncertain how to
>     proceed. I downloaded and installed the latest drivers for my
>     cable, Windows 10 is recognizing it. But now I get an "error
>     reading data. Not the amount of data we want." I have looked for
>     trouble shooting but all I can find is the updating the driver or
>     an issue with the cable which isn't my issue. I have tried
>     multiple times. I have made sure the cable clicks in, I have tried
>     pulling the cable out a little, but I get the same error.
>     >
>
>     Are you choosing the correct COM port? Which Vendor and Model are you
>     choosing? Attach the debug.log file.
>
>     Instructions for how to locate the debug.log file can be found here:
>     https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues
>
>     Jim KC9HI
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-- 
John.
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