[chirp_devel] Fwd: Open ticket procedure

Bernhard Hailer
Sat Jul 18 18:15:11 PDT 2020


I sent this before a while ago using the wrong sender address. Hope this 
goes through now.

--

Hi Dan and team,

I don't know whether Redmine would support this - but would it be 
possible to show some instructions first when the user clicks "New 
issue", before the corresponding form opens? While digging through tons 
of old open tickets, I found that about 70% of them were completely 
unnecessary, and just a few words first might have prevented them to be 
issued in the first place.

Something like the text at the end of this mail might reduce the amount 
of freshly opened tickets.


73!
Bernhard AE6YN

--

Before you open this ticket, please check:

Is your issue is about the usage of an already implemented radio?
Is your issue about a communication problem with your radio?
===> Please post your question on the "mailing 
list":http://intrepid.danplanet.com/mailman/listinfo/chirp_users instead.

Is there already any ticket (open or resolved) about the issue you wish 
to post about?
==> Please add your comment to that existing ticket. Do not open 
duplicate tickets!

Also, please read [[How To Report Issues]] first.

Tickets should be opened for bugs, feature requests, and new model 
requests only.
Duplicate tickets make it hard to track information.
And incomplete tickets equal wasted time.

Thank you!

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