[chirp_devel] Open ticket procedure
Bernhard Hailer
Tue Apr 28 18:22:42 PDT 2020
Hi Dan and team,
I don't know whether Redmine would support this - but would it be
possible to show some instructions first when the user clicks "New
issue", before the corresponding form opens? While digging through tons
of old open tickets, I found that about 70% of them were completely
unnecessary, and just a few words first might have prevented them from
being issued in the first place.
Something like the text at the end of this mail might reduce the amount
of freshly opened tickets.
73!
Bernhard AE6YN
--
Before you open this ticket, please check:
Is your issue is about the usage of an already implemented radio?
Is your issue about a communication problem with your radio?
===> Please post your question on the "mailing
list":http://intrepid.danplanet.com/mailman/listinfo/chirp_users instead.
Is there already any ticket (open or resolved) about the issue you wish
to post about?
==> Please add your comment to that existing ticket. Do not open
duplicate tickets!
Also, please read [[How To Report Issues]] first.
Tickets should be opened for bugs, feature requests, and new model
requests only.
Duplicate tickets make it hard to track information.
And incomplete tickets equal wasted time.
Thank you!
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://intrepid.danplanet.com/pipermail/chirp_devel/attachments/20200428/0a741aee/attachment-0001.html
More information about the chirp_devel
mailing list