<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">I’m on a train so difficult to investigate myself, but is there a docker containerised version available. On the whole, if the customer can jump the ‘running docker’ hurdle and enable USB access, it should be a fairly universal solution?<div><br id="lineBreakAtBeginningOfSignature"><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 21 Oct 2023, at 12:51, D.J.J. Ring, Jr. &lt;n1ea@arrl.net&gt; wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="auto"><div>Gene the OP sent this file (attached) showing he is running a 64 bit processor AMD Ryzen 5 2500U with 16 GB RAM 64 bit OS, x64 processor. Running Windows 10 Home version 22H2.&nbsp;</div><div dir="auto"><br></div><div dir="auto">He's tried the latest CHIRP-Next and one of the legacy CHIRP versions, and he cannot get past the license agreement, he answers that he agrees to the terms, but the installer seems to dissappear and CHIRP is never installed.&nbsp;</div><div dir="auto"><br></div><div dir="auto">I've suggested to him and sent him a tutorial to make a Live version of Ubuntu Long Term Support (LTS) with persistence and then install CHIRP in it.&nbsp;</div><div dir="auto"><br></div><div dir="auto">I've also told him that his Windows installation is messed up and perhaps will need a reinstall of his Windows 10 Home.&nbsp;</div><div dir="auto"><br></div><div dir="auto">I'm suggesting to him now additionally that it's possible or problem with RAM failure as I have had several similar issues that finally were found to be RAM failure. I ran RAM tests in the full expanded&nbsp;version from one of the Live Linux iso on a USB STICK made with Rufus. I replaced the RAM and I had no more issues with installation errors.&nbsp;</div><div dir="auto"><br></div><div dir="auto">I would like to suggest to anyone who has the knowledge that I lack and suggest that the CHIRP developers produce a version of a Puppy Linux with the latest version of Chirp-Next and upload it to Sourceforge.net as an update to what Sourceforge.net user bgiff158 did years ago for Legacy CHIRP.&nbsp;</div><div dir="auto"><br></div><div dir="auto">73&nbsp;</div><div dir="auto">DR&nbsp;</div><div dir="auto">N1EA&nbsp;</div><div dir="auto"><br></div><div dir="auto"><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Gene</strong> <span dir="auto">&lt;<a href="mailto:jedi1.gh@gmail.com">jedi1.gh@gmail.com</a>&gt;</span><br>Date: Fri, Oct 20, 2023, 5:33 PM<br>Subject: Re: [chirp_users] Chirp will not install<br>To: Dan Smith via chirp_users &lt;<a href="mailto:chirp_users@intrepid.danplanet.com">chirp_users@intrepid.danplanet.com</a>&gt;<br></div><br><br><div id="m_-2081985043528053381__MailbirdStyleContent" style="font-size:12pt;font-family:Sitka Small;color:#000000;text-align:left" dir="ltr">
                                        
                                        
                                            
                                        
                                        
                                        I have attached my system information. Don't know what else is needed.&nbsp;<br><div></div><blockquote type="cite" style="border-left-style:solid;border-width:1px;margin-top:20px;margin-left:0px;padding-left:10px">
                        <p style="color:#aaaaaa;margin-top:10px">On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. &lt;<a href="mailto:n1ea@arrl.net" target="_blank" rel="noreferrer">n1ea@arrl.net</a>&gt; wrote:</p><div style="font-family:Arial,Helvetica,sans-serif"><div dir="ltr"><div class="gmail_default" style="font-size:10pt">No, Marc, it's not necessicarily&nbsp;a PC issue. We don't know yet, because when he responds he has yet to give us the Type of Windows 10 he is running.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">I've asked him several times, he will get the emails eventually.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">He needs to tell us the Windows System type.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Gene,&nbsp; this page tells you how to find your System type:&nbsp;<a href="https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/" target="_blank" rel="noreferrer">https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/</a></div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Or shortcut&nbsp;key is the Windows key then the SysRQ/Pause key - which is the third key to the right of F12 on standard keyboard.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Copy the Device Specifications - there is a button to do this.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Mine is:</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Device name        DESKTOP-G62MJMS<br>Processor        Intel(R) Celeron(R) N5105 @ 2.00GHz &nbsp; 2.00 GHz<br>Installed RAM        16.0 GB (15.8 GB usable)<br>Device ID        AD3CA7D7-8EEE-44F8-A7DC-96906CC32031<br>Product ID        00355-60787-89786-AAOEM<br>System type        64-bit operating system, x64-based processor<br>Pen and touch        No pen or touch input is available for this display<br></div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">There's also a button for Windows Specifications.&nbsp; Mine is:&nbsp;</div><div class="gmail_default" style="font-size:10pt">Edition        Windows 11 Pro<br>Version        22H2<br>Installed on        ‎5/‎17/‎2023<br>OS build        22621.2428<br>Experience        Windows Feature Experience Pack 1000.22674.1000.0<br></div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">Send them back to the list please.</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt">73</div><div class="gmail_default" style="font-size:10pt">DR</div><div class="gmail_default" style="font-size:10pt">N1EA</div><div class="gmail_default" style="font-size:10pt"><br></div><div class="gmail_default" style="font-size:10pt"><br></div></div><div id="m_-2081985043528053381DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br><table style="border-top:1px solid #d3d4de"><tbody><tr><td style="width:55px;padding-top:13px"><a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" target="_blank" rel="noreferrer"><img src="https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" width="46" height="29" style="width:46px;height:29px" data-unique-identifier=""></a></td><td style="width:470px;padding-top:12px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.<a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" style="color:#4453ea" target="_blank" rel="noreferrer">www.avast.com</a></td></tr></tbody></table><a href="#m_-2081985043528053381_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1" rel="noreferrer"></a></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:53 PM Marc &lt;<a href="mailto:marcptramontana@gmail.com" target="_blank" rel="noreferrer">marcptramontana@gmail.com</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Thanks for clarifying this info. So if this is true, the installer should not be crashing midway or early on through the install. So he is having a PC issue. Most likely antivirus or malware.<br></div><div><br></div><div>Marc<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn  G8IFF/W8IFF &lt;<a href="mailto:nigel@ngunn.net" target="_blank" rel="noreferrer">nigel@ngunn.net</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">It's not the processor type that's the problem. It's the OS version.<br>
<br>
&gt; On 20/10/2023 15:33 EDT Roger Jane via chirp_users &lt;<a href="mailto:chirp_users@intrepid.danplanet.com" target="_blank" rel="noreferrer">chirp_users@intrepid.danplanet.com</a>&gt; wrote:<br>
&gt; <br>
&gt;&nbsp; <br>
&gt; Could the 64 bit installer be compiled as 32 bit then warn the user, politely 🙂, that it can’t continue and why when it checks the processor type?<br>
&gt; <br>
<a href="http://ngunn.net" rel="noreferrer noreferrer" target="_blank">ngunn.net</a><br>
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