<div dir="auto">You clarified it has nothing to do with the type of processor and has to do with the OS. I've proved that chirp next should at least finish the install on a 32 bit os but when attempting to run gives a pc error.<div dir="auto"><br></div><div dir="auto">So this would make it seem like a pc admin issue.</div><div dir="auto"><br></div><div dir="auto">But I agree, we need his answer before it even matters.</div><div dir="auto"><br></div><div dir="auto">Marc</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023, 5:04 PM D.J.J. Ring, Jr. <<a href="mailto:n1ea@arrl.net">n1ea@arrl.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-size:small">No, Marc, it's not necessicarily a PC issue. We don't know yet, because when he responds he has yet to give us the Type of Windows 10 he is running.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">I've asked him several times, he will get the emails eventually.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">He needs to tell us the Windows System type.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Gene, this page tells you how to find your System type: <a href="https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/" target="_blank" rel="noreferrer">https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/</a></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Or shortcut key is the Windows key then the SysRQ/Pause key - which is the third key to the right of F12 on standard keyboard.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Copy the Device Specifications - there is a button to do this.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Mine is:</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Device name        DESKTOP-G62MJMS<br>Processor        Intel(R) Celeron(R) N5105 @ 2.00GHz 2.00 GHz<br>Installed RAM        16.0 GB (15.8 GB usable)<br>Device ID        AD3CA7D7-8EEE-44F8-A7DC-96906CC32031<br>Product ID        00355-60787-89786-AAOEM<br>System type        64-bit operating system, x64-based processor<br>Pen and touch        No pen or touch input is available for this display<br></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">There's also a button for Windows Specifications. Mine is: </div><div class="gmail_default" style="font-size:small">Edition        Windows 11 Pro<br>Version        22H2<br>Installed on        5/17/2023<br>OS build        22621.2428<br>Experience        Windows Feature Experience Pack 1000.22674.1000.0<br></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Send them back to the list please.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">73</div><div class="gmail_default" style="font-size:small">DR</div><div class="gmail_default" style="font-size:small">N1EA</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><br></div></div><div id="m_-7133988879015267836DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br><table style="border-top:1px solid #d3d4de"><tr><td style="width:55px;padding-top:13px"><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" target="_blank" rel="noreferrer"><img src="https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" width="46" height="29" style="width:46px;height:29px"></a></td><td style="width:470px;padding-top:12px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.<a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" style="color:#4453ea" target="_blank" rel="noreferrer">www.avast.com</a></td></tr></table><a href="#m_-7133988879015267836_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1" rel="noreferrer"></a></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:53 PM Marc <<a href="mailto:marcptramontana@gmail.com" target="_blank" rel="noreferrer">marcptramontana@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Thanks for clarifying this info. So if this is true, the installer should not be crashing midway or early on through the install. So he is having a PC issue. Most likely antivirus or malware.<br></div><div><br></div><div>Marc<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <<a href="mailto:nigel@ngunn.net" target="_blank" rel="noreferrer">nigel@ngunn.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">It's not the processor type that's the problem. It's the OS version.<br>
<br>
> On 20/10/2023 15:33 EDT Roger Jane via chirp_users <<a href="mailto:chirp_users@intrepid.danplanet.com" target="_blank" rel="noreferrer">chirp_users@intrepid.danplanet.com</a>> wrote:<br>
> <br>
> <br>
> Could the 64 bit installer be compiled as 32 bit then warn the user, politely 🙂, that it can’t continue and why when it checks the processor type?<br>
> <br>
<a href="http://ngunn.net" rel="noreferrer noreferrer" target="_blank">ngunn.net</a><br>
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