<div dir="ltr"><div class="gmail_default" style="font-size:small">No, Marc, it's not necessicarily a PC issue. We don't know yet, because when he responds he has yet to give us the Type of Windows 10 he is running.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">I've asked him several times, he will get the emails eventually.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">He needs to tell us the Windows System type.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Gene, this page tells you how to find your System type: <a href="https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/">https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/</a></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Or shortcut key is the Windows key then the SysRQ/Pause key - which is the third key to the right of F12 on standard keyboard.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Copy the Device Specifications - there is a button to do this.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Mine is:</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Device name DESKTOP-G62MJMS<br>Processor Intel(R) Celeron(R) N5105 @ 2.00GHz 2.00 GHz<br>Installed RAM 16.0 GB (15.8 GB usable)<br>Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031<br>Product ID 00355-60787-89786-AAOEM<br>System type 64-bit operating system, x64-based processor<br>Pen and touch No pen or touch input is available for this display<br></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">There's also a button for Windows Specifications. Mine is: </div><div class="gmail_default" style="font-size:small">Edition Windows 11 Pro<br>Version 22H2<br>Installed on 5/17/2023<br>OS build 22621.2428<br>Experience Windows Feature Experience Pack 1000.22674.1000.0<br></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Send them back to the list please.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">73</div><div class="gmail_default" style="font-size:small">DR</div><div class="gmail_default" style="font-size:small">N1EA</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><br></div></div><div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br><table style="border-top:1px solid #d3d4de"><tr><td style="width:55px;padding-top:13px"><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" target="_blank"><img src="https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" width="46" height="29" style="width: 46px; height: 29px;"></a></td><td style="width:470px;padding-top:12px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free.<a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" target="_blank" style="color:#4453ea">www.avast.com</a></td></tr></table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1"></a></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:53 PM Marc <<a href="mailto:marcptramontana@gmail.com">marcptramontana@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Thanks for clarifying this info. So if this is true, the installer should not be crashing midway or early on through the install. So he is having a PC issue. Most likely antivirus or malware.<br></div><div><br></div><div>Marc<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <<a href="mailto:nigel@ngunn.net" target="_blank">nigel@ngunn.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">It's not the processor type that's the problem. It's the OS version.<br>
<br>
> On 20/10/2023 15:33 EDT Roger Jane via chirp_users <<a href="mailto:chirp_users@intrepid.danplanet.com" target="_blank">chirp_users@intrepid.danplanet.com</a>> wrote:<br>
> <br>
> <br>
> Could the 64 bit installer be compiled as 32 bit then warn the user, politely 🙂, that it can’t continue and why when it checks the processor type?<br>
> <br>
<a href="http://ngunn.net" rel="noreferrer" target="_blank">ngunn.net</a><br>
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