<div dir="ltr"><div>First time radio owner, just getting started. </div><div><br></div><div>Unable to download/clone from the radio to laptop. Programming cable flashes red & green 3 times when plugging in. Upon Request download there is a brief wait, then the error message is thrown. </div><div><br></div><div><b>Error message</b></div><div>"An error has occurred. Radio did not respond".</div><div>(debug.log file attached)<br></div><div><br></div><div><b>Equipment</b></div><div>Baofeng BF-F8HP radio</div><div>BTECH FTDI cable</div><div>CHIRP daily 20210724</div><div>Windows 10, current with updates</div><div><br></div><div><b>Activities to-date:</b><br></div><div>Attempted to "Download from Radio" on two different laptops, same result</div><div>Followed steps (message prompt) from CHIRP app</div><div>Followed printed steps with the FTDI cable, including installing latest FTDI driver</div><div>Searched Wiki links</div><div>Searched Open/Closed support calls. (closest issue I could find is Bug 9187)</div><div>Joined the chirp support and subscribed to the mailing list</div><div><br></div><div>Suggestions for next steps would be greatly appreciated!<br></div><div><br></div><div>Thanks!</div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div>Bob</div>
<div>Robert Bruner</div></div></div></div>