<div dir="auto">The other thing to try is, turn the volume up on the radio when trying uploading frequencies to radio. I had run into the same as your first error message. Turning up the volume solved the problem!<div dir="auto"><br></div><div dir="auto">Jamie Chambers</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Aug 25, 2019, 2:03 PM Outlook Team <<a href="mailto:jonbevan@shaw.ca">jonbevan@shaw.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Make sure that the cable is plugged in “Firmly” to the radio, port connection message generally means that it is not.<br>
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> On Aug 25, 2019, at 10:28 AM, Lisa Gladiola <<a href="mailto:lisagladiola88@gmail.com" target="_blank" rel="noreferrer">lisagladiola88@gmail.com</a>> wrote:<br>
> <br>
> Hi I am having problems downloading from radio .I have arcshell5 and an rt cable .They said it would work with a Mac. I have Sierra operating system.I get an error message saying an error has occurred no response from radio. Or when I chose another choice I get an error that includes the name of one of our <a href="http://computer.an" rel="noreferrer noreferrer" target="_blank">computer.an</a> error has occurred could not open port/dev/cu.velosia2/-serial port-4{ermo/6}resource busy:/dev/cuvelosia 2-serial port-4. Thank you for your help.<br>
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