<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body><div>Josh,</div><div>Sorry but beyond my ability to fix.</div><div>Stan</div><div><br></div><div><br></div><div><br></div><div id="composer_signature"><div style="font-size:85%;color:#575757" dir="auto">Sent from my T-Mobile 4G LTE Device</div></div><div><br></div><div style="font-size:100%;color:#000000"><!-- originalMessage --><div>-------- Original message --------</div><div>From: Joshua Richardson <oilfieldradios@consultant.com> </div><div>Date: 4/30/19 8:37 PM (GMT-08:00) </div><div>To: chirp_users@intrepid.danplanet.com </div><div>Subject: [chirp_users] Chirp (Not Responding) before uploading or downloading radio. </div><div><br></div></div><div class="WordSection1"><p class="MsoNormal"><span style="color:black">About four days ago, my Chirp began acting strange. It opened normally, and a profile opened normally. But then, when I used the Alt+U command (and later using the menu options in the menu bar), Chirp went to (Not Responding) for about twenty seconds, after which the program resumed normal function. The only time I experience this issue is when I am asking Chirp to Upload or Download a radio. <o:p></o:p></span></p><p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:black">I was using an older version of Chirp from December, as I loathe updating software. I used the App menu in the Setting App to uninstall Chirp, and installed the latest version to no avail. I then manually deleted the individual program files from its location in File Explorer and reinstalled. I performed these two actions twice with no improvement. <o:p></o:p></span></p><div><div><div><div><div><p class="tm7" style="margin-left:0in"><span style="color:black">Then I used the Disk Cleanup tool in Windows, deleted temporary files, ran a Defrag, used the Microsoft Malicious Software Removal Tool, ran </span><span class="tm81"><span lang="EN" style="color:black">DISM /Online /Cleanup-Image /CheckHealth, DISM /Online /Cleanup-Image /ScanHealth, DISM /Online /Cleanup-Image /RestoreHealth, sfc/ scanner, and chkdsk C: /f. <o:p></o:p></span></span></p><p class="tm7" style="margin-left:0in"><span class="tm81"><span lang="EN" style="color:black">These actions all improved Windows performance as a whole, but I am still experiencing Chirp’s (Not Responding) issue. This is only a minor inconvenience, but after eight months of using Chirp with zero issues, it concerns me that it just decided to start having a brain fart one day. <o:p></o:p></span></span></p><p class="tm7" style="margin-left:0in"><span class="tm81"><span lang="EN" style="color:black">What further diagnosis steps can I take to prevent a complete system reset? I’d like to not go through the process of a complete system restoration more than once a year. <o:p></o:p></span></span></p><p class="tm7" style="margin-left:0in"><span class="tm81"><span lang="EN" style="color:black"><o:p> </o:p></span></span></p><p class="tm7" style="margin-left:0in"><span class="tm81"><span lang="EN" style="color:black">Any help is appreciated,<o:p></o:p></span></span></p><p class="tm7" style="margin-left:0in"><span class="tm81"><span lang="EN" style="color:black"><o:p> </o:p></span></span></p><p class="tm7" style="margin-left:0in"><span class="tm81"><span lang="EN" style="color:black">Josh</span></span><span lang="EN" style="color:black"><o:p></o:p></span></p></div></div></div></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986">Mail</a> for Windows 10</p><p class="MsoNormal"><o:p> </o:p></p></div></body></html>