<div dir="ltr"><div><div>Dave,<br><br></div>You're insane if you install these types of software.<br><br></div>Denis<br></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><br><br>--------------------------------------<br>
There is no future until we settle our past...<br></div></div>
<br><br><div class="gmail_quote">On Fri, Jan 24, 2014 at 10:27 AM, Dave Nathanson <span dir="ltr"><<a href="mailto:KG6ZJO@nathanson.org" target="_blank">KG6ZJO@nathanson.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word"><div>Hi Lisa,</div><div>Helping people remotely can be so difficult! They do things you never expect, describe things in unexpected ways, and what you say & what they thought you said can be so different. </div>
<div><br></div><div>Get yourself a free copy of TeamViewer. It runs on Mac, Linux, Windows & mobile. Click the big green button & install on your own machine. </div><div><a href="http://www.teamviewer.com/" target="_blank">http://www.teamviewer.com/</a></div>
<div><br></div><div>Tell the person you're helping to download the TeamViewer "Quick Support". It is also a free download from the TV website, but it is the link UNDER the big green button. The link says says: "Join Remote Control Session". </div>
<div><br></div><div>TV QS only runs when double-clicked, and will not leave any TSRs or daemons running when you are finished with it. Very clean. </div><div>Follow the basic instructions, meaning that you both launch your TeamViewer apps. They need to tell you their ID number & password so you can connect to them. </div>
<div><br></div><div>It's MUCH easier to help when you can actually see the screen & even control the mouse & keyboard. Give it a try & I bet you get a lot more done, better & more quickly.</div><br>Best,<br>
Dave Nathanson<br> KG6ZJO<br><br><div><div><div class="h5"><div>On Jan 24, 2014, at 8:53 AM, Lisa Soto <<a href="mailto:eris235@gmail.com" target="_blank">eris235@gmail.com</a>> wrote:</div></div></div><div><br><blockquote type="cite">
<div><div class="h5"><div dir="ltr">I admit I'm fishing around here a little but maybe someone can help. <div><br></div><div>I'm helping someone else (remotely) troubleshoot their CHIRP installation. He says that the binary (unzipped, daily build) won't open on his Macbook. </div>
<div><br></div><div>I've mentioned the Error logging window that may be holding things up and he's going to check for that, but is there anything else I should suggest? </div><div><br></div><div>Thanks, </div><div>
Lisa </div><div>KD2FFJ<br clear="all"><div><br></div>-- <br>------------------------------------------------------------------------------<br>Lisa Soto <a href="mailto:eris235@gmail.com" target="_blank">eris235@gmail.com</a><br>
"All are lunatics, but he who can analyze his delusion is called a<br> philosopher." -Ambrose Bierce, writer (1842-1914)<br>------------------------------------------------------------------------------<br>
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