[chirp_users] Chirp will not install

Sat Oct 21 04:49:04 PDT 2023

Gene the OP sent this file (attached) showing he is running a 64 bit
processor AMD Ryzen 5 2500U with 16 GB RAM 64 bit OS, x64 processor.
Running Windows 10 Home version 22H2.

He's tried the latest CHIRP-Next and one of the legacy CHIRP versions, and
he cannot get past the license agreement, he answers that he agrees to the
terms, but the installer seems to dissappear and CHIRP is never installed.

I've suggested to him and sent him a tutorial to make a Live version of
Ubuntu Long Term Support (LTS) with persistence and then install CHIRP in
it.

I've also told him that his Windows installation is messed up and perhaps
will need a reinstall of his Windows 10 Home.

I'm suggesting to him now additionally that it's possible or problem with
RAM failure as I have had several similar issues that finally were found to
be RAM failure. I ran RAM tests in the full expanded version from one of
the Live Linux iso on a USB STICK made with Rufus. I replaced the RAM and I
had no more issues with installation errors.

I would like to suggest to anyone who has the knowledge that I lack and
suggest that the CHIRP developers produce a version of a Puppy Linux with
the latest version of Chirp-Next and upload it to Sourceforge.net as an
update to what Sourceforge.net user bgiff158 did years ago for Legacy
CHIRP.

73
DR
N1EA

---------- Forwarded message ---------
From: Gene <jedi1.gh at gmail.com>
Date: Fri, Oct 20, 2023, 5:33 PM
Subject: Re: [chirp_users] Chirp will not install
To: Dan Smith via chirp_users <chirp_users at intrepid.danplanet.com>

I have attached my system information. Don't know what else is needed.

On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:
No, Marc, it's not necessicarily a PC issue. We don't know yet, because
when he responds he has yet to give us the Type of Windows 10 he is running.

I've asked him several times, he will get the emails eventually.

He needs to tell us the Windows System type.

Gene,  this page tells you how to find your System type:
https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/

Or shortcut key is the Windows key then the SysRQ/Pause key - which is the
third key to the right of F12 on standard keyboard.

Copy the Device Specifications - there is a button to do this.

Mine is:

Device name DESKTOP-G62MJMS
Processor Intel(R) Celeron(R) N5105 @ 2.00GHz   2.00 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031
Product ID 00355-60787-89786-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

There's also a button for Windows Specifications.  Mine is:
Edition Windows 11 Pro
Version 22H2
Installed on ‎5/‎17/‎2023
OS build 22621.2428
Experience Windows Feature Experience Pack 1000.22674.1000.0

Send them back to the list please.

73
DR
N1EA

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On Fri, Oct 20, 2023 at 3:53 PM Marc <marcptramontana at gmail.com> wrote:

> Thanks for clarifying this info. So if this is true, the installer should
> not be crashing midway or early on through the install. So he is having a
> PC issue. Most likely antivirus or malware.
>
> Marc
>
> On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <nigel at ngunn.net>
> wrote:
>
>> It's not the processor type that's the problem. It's the OS version.
>>
>> > On 20/10/2023 15:33 EDT Roger Jane via chirp_users <
>> chirp_users at intrepid.danplanet.com> wrote:
>> >
>> >
>> > Could the 64 bit installer be compiled as 32 bit then warn the user,
>> politely 🙂, that it can’t continue and why when it checks the processor
>> type?
>> >
>> ngunn.net
>> _______________________________________________
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>> chirp_users at intrepid.danplanet.com
>> http://intrepid.danplanet.com/mailman/listinfo/chirp_users
>> This message was sent to Marc T. at marcptramontana at gmail.com
>> To unsubscribe, send an email to
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>> chirp_users-owner at intrepid.danplanet.com
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>
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