[chirp_users] BTech 5X3

[John]

Rich,

Welcome to the discussion!

Firstly, which radio are you trying to program?

Secondly, does the "FT232R USB UART" device under "Other Devices" have a 
yellow exclamation mark next to it? If so, then the driver may not be 
installed or the cable is malfunctioning in some way. However, the 
Mirkit cable is advertised as having a genuine FTDI chip inside and 
assuming that the cable is genuine, the likelihood of that possibility 
is significantly reduced. Windows normally detects and installs FTDI 
drivers automatically through Windows Update. At this point I would say 
to check that Windows Update is enabled and working, but since you have 
already tried the cable on different PCs with the same result, that 
would tend to rule out a PC specific problem. There are two types of 
drivers for FTDI chips - D2XX and VCP. The former installs as a USB 
device only, the latter as a Virtual COM Port. I am not familiar with 
Mirkit cables, but if you have no yellow exclamation mark and since the 
cable has apparently been recognized as an FT232R device, then I am 
wondering whether the automatic install might have installed the D2XX 
drivers for some reason. You could try installing the VCP drivers which 
are available directly on the FTDI Chip website:

https://www.ftdichip.com/Drivers/VCP.htm

If that still doesn't work, then the cable or may indeed be faulty.

John. Ch.



Kramarik at Earthlink.net wrote on 30/12/2020 16:20:
>
> Hello and hope it is OK to join this discussion, which I just signed 
> up for this week. Like Dawn, I am new to HAM radio (as of Xmas) and 
> trying to set up a mobile unit. Main problem is setting up IMG via PC 
> and Chirp software, using a Mirkit FDTI cable. Instructions seem 
> pretty clear, but I can’t get cloning to work. Here are background 
> details:
>
>  1. PC’s are new Dell desktop and MS Surface laptop, both using Windows 10
>  2. Tried _all_ ports (2.0 & 3.0) on both PC’s and get error message
>     “Radio not responding” when trying to clone (download)
>  3. W10 Device Manager shows an “FT232R USB UART” device under “Other
>     Devices”, _not_ under COM ports
>  4. Due to #3, I cannot select any COM port that corresponds to the
>     cable (assuming the FT232R USB UART is the cable), in Chirp software
>  5. Possibility of bad cable based on same outcome with different PC’s??
>  6. Any way to force cable installation under COM ports, instead of
>     Other Devices??
>
> If I could get the cable connection to work with Chirp software, I 
> think the rest of the setup for channels/frequencies is pretty 
> straightforward, although I may need some help with the “operational” 
> settings. I am looking forward to getting the appropriate HAM 
> license/certification to use this radio and appreciate any 
> help/guidance you can provide.
>
> Rich
>
> *From:*chirp_users-bounces at intrepid.danplanet.com 
> <chirp_users-bounces at intrepid.danplanet.com> *On Behalf Of *John
> *Sent:* Wednesday, December 30, 2020 6:14 AM
> *To:* chirp_users at intrepid.danplanet.com
> *Subject:* Re: [chirp_users] BTech 5X3
>
> Glad you got it working by plugging into a port at the back but I 
> wonder whether this is one of those weird USB3 port compatibility issues?
> Is the port at the side blue, vs black at the back?
>
> John. Ch.
>
>
> Dawn K wrote on 30/12/2020 02:06:
>
>     I apologize, I tried a different USB port and it worked. I was
>     using the ones on top of my computer instead of the ones in the
>     back for convenience. Thank you for your help. Have a great evening.
>
>     On Tue, Dec 29, 2020 at 8:02 PM Jim Unroe <rock.unroe at gmail.com
>     <mailto:rock.unroe at gmail.com>> wrote:
>
>         Dawn,
>
>         On Tue, Dec 29, 2020 at 8:56 PM Dawn K <fnordphoenix at gmail.com
>         <mailto:fnordphoenix at gmail.com>> wrote:
>         >
>         > Hello,
>         >
>         > I am sorry to bother everyone again but I am uncertain how
>         to proceed. I downloaded and installed the latest drivers for
>         my cable, Windows 10 is recognizing it. But now I get an
>         "error reading data. Not the amount of data we want." I have
>         looked for trouble shooting but all I can find is the updating
>         the driver or an issue with the cable which isn't my issue. I
>         have tried multiple times. I have made sure the cable clicks
>         in, I have tried pulling the cable out a little, but I get the
>         same error.
>         >
>
>         Are you choosing the correct COM port? Which Vendor and Model
>         are you
>         choosing? Attach the debug.log file.
>
>         Instructions for how to locate the debug.log file can be found
>         here:
>         https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues
>
>         Jim KC9HI
>         _______________________________________________
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>
>
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> -- 
> John.
>
>
>
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-- 
John.
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