[chirp_users] Can't get a Redmine account created

John Mehl
Sun Oct 6 15:55:24 PDT 2019


You can't use the ARRL.net e-mail sub, you must use your actual e-mail
address....

On Sun, Oct 6, 2019 at 6:42 PM Michael Downey N2UN <n2un at arrl.net> wrote:

> Hi folks,
>
> I've been trying to get an account created on the redmine site, so I can
> enter a new model request. I seem to have an account, but I can't log in. I
> figured it must be a problem with my password, so I try to reset it and log
> in, but that fails.
>
> Reproducing the error:
> 1. Go to https://chirp.danplanet.com/login and fill out the "Login" and
> "Password" fields, click "Login" button.
> 2.  Get a red box that says "Invalid user or password".
> 3. Click the link for "Lost password", fill out my email address and click
> "Submit".
> 4. Open the email that arrives and click the forgot password link. Enter a
> new password in the form and confirm it.
> 5. Try the log in again with the newly-updated password.
>
> Expected behavior:
> I  am able to log in to create issues, etc.
>
> Actual behavior:
> I instead still once again get the red box that says "Invalid user or
> password".
>
> Is there any known issue with the system or any way to troubleshoot what
> might be wrong my account? Of note, the "lost password' feature doesn't
> seem to work unless the system actually knows my email address, other email
> addresses that aren't registered get an error message. So I know I'm in
> there to some extent....
>
> 73,
> Michael N2UN
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