[chirp_users] Mac Problems

Dave Nathanson KG6ZJO at nathanson.org
Sat Jan 25 13:58:49 PST 2014


"Helping people remotely can be so difficult! They do things you never expect, describe things in unexpected ways, and what you say & what they thought you said can be so different."

Hi Denis,
Thanks for your considerate words below. We're good.  :-) 
Best,
 Dave Nathanson
 KG6ZJO

On Jan 24, 2014, at 8:51 PM, Denis Dimick <dgdimick at gmail.com> wrote:

> Dave,
> 
> I need to apologize to you. I didn't intend to single you out, however, I see my email did. I am sorry.
> 
> I wasn't talking about anyone application, however, I seem to have come across that way.
> 
> Denis - KC6AUP
> 
> -------------------------------------------------------------------------
> Sent from my Black-n-Decker toaster oven
> -------------------------------------------------------------------------
> 
> On Jan 24, 2014 10:28 AM, "Dave Nathanson" <KG6ZJO at nathanson.org> wrote:
> Hi Lisa,
> Helping people remotely can be so difficult! They do things you never expect, describe things in unexpected ways, and what you say & what they thought you said can be so different. 
> 
> Get yourself a free copy of TeamViewer. It runs on Mac, Linux, Windows & mobile. Click the big green button & install on your own machine. 
> http://www.teamviewer.com/
> 
> Tell the person you're helping to download the TeamViewer "Quick Support". It is also a free download from the TV website, but it is the link UNDER the big green button. The link says says: "Join Remote Control Session". 
> 
> TV QS only runs when double-clicked, and will not leave any TSRs or daemons running when you are finished with it. Very clean. 
> Follow the basic instructions, meaning that you both launch your TeamViewer apps. They need to tell you their ID number & password so you can connect to them. 
> 
> It's MUCH easier to help when you can actually see the screen & even control the mouse & keyboard. Give it a try & I bet you get a lot more done, better & more quickly.
> 
> Best,
>  Dave Nathanson
>  KG6ZJO
> 
> On Jan 24, 2014, at 8:53 AM, Lisa Soto <eris235 at gmail.com> wrote:
> 
>> I admit I'm fishing around here a little but maybe someone can help. 
>> 
>> I'm helping someone else (remotely) troubleshoot their CHIRP installation. He says that the binary (unzipped, daily build) won't open on his Macbook. 
>> 
>> I've mentioned the Error logging window that may be holding things up and he's going to check for that, but is there anything else I should suggest? 
>> 
>> Thanks, 
>> Lisa 
>> KD2FFJ
>> 
>> -- 



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